For Provider Service Center, contact us at 1-866-235-2770
(For dental provider service, contact Doral Provider Service Center at 1-800-936-0913)
For Member Customer Service, contact us at 1-866-238-9898
TTY/TDD users, contact us at 1-866-239-6265
Monday-Sunday, 7am to 2am Eastern
For claim submission
Tosubmit a claim electronically, contact:
ACS EDI Gateway, Inc., between 8am and 5pm Eastern at 1-800-952-0495, or register at http://edidirect.acs-inc.com/edidirect.
WellCare’s PFFS EDI Payer ID number is 77072.
Paper claims may be submitted to:
Medical Claims:
WellCare Health Plans, Inc.
P.O. Box4438
Scranton, PA 18505
Non-Medicare-Covered Claims:
Dental
Doral National Medicare Plan
P.O. Box45
Grafton, WI 53024
Vision
Advantica EyeCare
P.O. Box6546
Ellicott City, MD 21042
Hearing
HearUSA Hearing Care Network
P.O. Box220807
West Palm Beach, FL 33422
