For Provider Service Center, contact us at 1-866-235-2770

(For dental provider service, contact Doral Provider Service Center at 1-800-936-0913)

For Member Customer Service, contact us at 1-866-238-9898

TTY/TDD users, contact us at 1-866-239-6265

Monday-Sunday, 7am to 2am Eastern

For claim submission 

Tosubmit a claim electronically, contact:

ACS EDI Gateway, Inc., between 8am and 5pm Eastern at 1-800-952-0495, or register at http://edidirect.acs-inc.com/edidirect.

WellCare’s PFFS EDI Payer ID number is 77072.

Paper claims may be submitted to:

Medical Claims:

WellCare Health Plans, Inc.

P.O. Box4438

Scranton, PA 18505

Non-Medicare-Covered Claims:

Dental

Doral National Medicare Plan

P.O. Box45

Grafton, WI 53024

Vision

Advantica EyeCare

P.O. Box6546

Ellicott City, MD 21042

Hearing

HearUSA Hearing Care Network

P.O. Box220807

West Palm Beach, FL 33422